Department Chair & Professor
Ph.D. University of Texas at Austin, Organizational Communication, M.A. Texas State University, Communication, B.A. University of Nevada, Reno, Speech Communication and Criminal Justice
Organizational Communication, Communication Technology, Instructional Communication
Office: Centennial Hall 205
About Dr. Timmerman
Dr. Timmerman holds a Bachelor of Arts in Communication from the University of Nevada, Reno, a Master of Arts in Communication Studies from Texas State University, and a Doctor of Philosophy in organizational communication from the University of Texas at Austin.
Erik’s research examines communication processes in organizations. Some of his more recent studies examine the use and outcomes of communication technology by organizational groups, customer service, and applications of organizational and instructional theories to understand online teaching/learning. His research is published in a range of journals, including Management Communication Quarterly, Communication Monographs, and the Journal of Online Teaching and Learning.
Dr. Timmerman was happy to come back to Texas State after working at the University of Wisconsin-Milwaukee (UWM), where he taught a variety of courses in their organizational communication curriculum including Organizational Communication, Negotiation, Communication Technologies in Organizations, and Communication in Customer Service Settings. While at UWM he was a member of the University Ombuds Council, the Director of Graduate Studies, Course Director for Business and Professional Communication, and the Director of the Department's Internship Program.
Salem, P. J., & Timmerman, C. E. (Eds.). (in press). Transformative practice and research in organizational communication. Hershey, PA: IGI Global.
Timmerman, C.E., & Salem, P.J. (2017). Organizational communication traditions, transitions, and transformations. Management Communication Quarterly, 31, 113-115.
Salem, P.J., & Timmerman, C.E. (2017). Emergent patterns in organizational communication. Management Communication Quarterly, 31, 113-115.
Kim, J., & Timmerman, C. E. (2016). Effects of supportive feedback messages on exergame experiences: A mediating role of social presence. Journal of Media Psychology,. http://dx.doi.org/10.1027/1864-1105/a000175
Timmerman, C.E. (2015). Peer tutoring and customer service: Students as “partial employees.” (pp. 261-276). In W. Atkins-Sayre, & E. Yook (Eds.), Communicating advice: Peer tutoring and communication. New York: Peter Lang.
Fonner, K.L. & Timmerman, C.E., (2009). Organizational newc(ust)omers: Applying organizational newcomer assimilation concepts to customer information seeking and service outcomes. Management Communication Quarterly, 23, 244-271.